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Refund & Return Policy
ONLYDANS – LOADED DOG LIMITED

At ONLYDANS – LOADED DOG LIMITED, we take pride in the quality of our products and our commitment to customer satisfaction. To ensure fairness and consistency, we have outlined the following refund and return policy:

Returns

We do not accept returns under the following conditions:

• The order has been successfully delivered and confirmed by the customer.
• More than 7 calendar days have passed since the order was delivered.

If an item arrives damaged or incorrect, you must contact us within 7 days of receiving your order with photographic evidence. We will assess the issue and determine if a replacement or partial refund is applicable.

Refunds

Refunds will only be issued under the following circumstances:

• The order was not received, and no delivery confirmation can be provided.
• The item arrived damaged or defective, and a valid claim was submitted within 7 days of delivery.

We reserve the right to refuse any refund request that falls outside of these conditions.

Non-Returnable Items

For hygiene, safety, and limited edition reasons, certain items may be marked as non-returnable and non-refundable, regardless of condition or timeframe.

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Contact Us
If you believe your case qualifies for a refund or replacement, please contact our customer support team promptly.
Address: 144 London Road, Leicester, England, LE2 1ED